Monthly Archives: November 2010

Filters
  • Do you ship internationally?

    Do you ship internationally?
    Yes, we ship to select countries internationally. Delivery rates are calculated in the checkout section of the website.  Each delivery rate is calculated depending on location, size and weight. Here is a list of countries we currently ship to: Australia,Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, England, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Northern Ireland, Norway, Poland, Portugal, Qatar, Russian Federation, Scotland, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States,...

    Read More

  • Missing or Damaged Shipments

    Missing or Damaged Shipments
    Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day. Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur...

    Read More

  • Can I exchange my item for something else?

    Can I exchange my item for something else?
    Ensuring that our customers are 100% satisfied is of the utmost importance to the Model Flight team. If you are in any way dissatisfied with the products you have received, we will happily organise a refund or an exchange for you within 12 months, so long as the products are returned to us in a saleable condition under the following guidelines: Returned merchandise must be in unused condition and in its original packaging. The mounting of engines and accessories, running fuel through engines, cutting or pushing out the balsa sheets in kits, and other similar actions constitutes used merchandise. Radios must be returned with unmounted servos and switch harness. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or...

    Read More

  • What is the difference between RTF, BNF, PNP and ARF

    RTF stands for Ready-to-Fly and it means the model you are buying comes complete with everything you need to get started - straight from the box! Have look at our ready to fly drones. RTR stands for Ready-to-Run and it means that the RC car or boat comes with the transmitter, battery and charger. You can start racing without requiring any extra component. BNF stands for Bind-N-Fly.  Bind-N-Fly products come with everything...

    Read More

  • Modelflight 12-month LiPo Battery Warranty

    Modelflight 12-month LiPo Battery Warranty
    Modelflight warrants to the original purchaser that your OMP/Hacker Top Fuel/Thunder Power/Dualsky/E-flite battery will be free from defects in material and workmanship for 12 months from the date of purchase, or we’ll replace it at no charge, you pay only $9.00 for return shipping and handling. What’s more, if your OMP/Hacker Top Fuel/Thunder Power/Dualsky/E-flite battery is damaged due to a crash, over charging or over discharging in the first six months, Modelflight will replace it with a new battery and you pay just 50% of the suggested retail cost plus $9.00 for return shipping and handling. (Proof of purchase within Australia must be provided)...

    Read More

  • Modelflight Warranty

    Modelflight Warranty
    Modelflight warrants to the original purchaser, that any Modelflight purchase will be free from defects in material and workmanship for 12 months from the date of purchase, or we’ll replace it at no charge, you pay only for return shipping and handling. (Proof of purchase from Modelflight must be provided). Please return your item to Modelflight with a completed Returns Form. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop. Exceptions: Modelflight cannot cover its products from accidental damage, general wear and tear, or crashes due to carelessness and/or the associated use of...

    Read More