"Years ago, when I was in my early thirties, I used to go to Maple Avenue and wander around, buy things and talk to Mike. (He was probably near the same age as me then.) With the advent of Hobby King, I, and many others, went there to buy stuff. I have to say that I'm reminded of the old saying, "The sweetness of low price is soon replaced by the bitterness of low quality." Nothing could be more true - as I've found out. If you couple with this that fact that people like Matthew, and Jason are so utterly helpful, and efficient, it's been a major factor in coming back (exclusively now) to Modelflight. The level of service is excellent, delivery is exemplary and customer service is unrivalled I've found. I just wanted to say that I'll always promote Modelflight for these reasons and no longer buy cheap at the expense of quality. It works out more expensive in the end anyway. So, here I am, all these years later, Modelflight is still there and service and customer care have just got better and better it seems. Many thanks again for your excellent service and quality of goods."
- Gerry Burke (SCMAC member)
"Thank you very much for your excellent service. Amazingly fast postage. Adelaide to South Coast NSW in 36hrs!!! and packed perfectly. Your service is so much better than all your competitors, especially the ones in China who's postage is very slow and never get answers. I hate waiting a month to get my planes back in the air. With ModelFlight they are back in the air quickly and you can ring and speak to someone who actually understands and completes your order. Thanks again. I will be shopping with you all the time!"
- Michael Berriman
"I would like to thank Mr.Jason Badenoch for his excellent customer service. I have bought several aircraft from Modelflight under his care and I can confidently say that I have never received such a fantastic level of customer service from any other model shop in the 22 years that I have been involved in radio controlled aircraft. Jason has been beyond exemplary, always shipping on time, ensuring delivery and replacing any damaged goods immediately. My thanks also go to Ms.Collete at Modelflight for her kind assistance in the past two years. I would highly suggest this company to potential customers....You will not be disappointed!"
- Dr. Y Chetty
"Thanks again today for your good advice re: binding my MCPX V2, its flying beautifully with the tail holding like a train on tracks. I've just noticed today via kind and reassuring email, and I'm 100% satisfied with modelflights service, the new BLADE 130X, this looks awesome and look forward to buying-flying one."
- Michael Warren
"I would like to pass on a big "Thankyou" for the service I have just received on the above order. It’s Great to know that a product I like using so much is so well supported..."
- Ian Craig
"Speedy turnaround which gives me confidence to continually use you guys for plane parts. Hopefully I won't have to use you too often though. Keep up the good work..."
- Peter Kutasi
"I must say that I am EXTREMELY impressed with the way the model components were individually wrapped in foam and plastic for transportation. This is the first RC model I have ever received that did not have one scratch or dent in it, and it had to come all the way to the Gold Coast. I am also impressed with the quality of the Ecom –RC kit - I can't wait to begin construction. Thank you so much."
– Peter Goodwin
"I have purchased a few items online from you now and I have been extremely satisfied with every aspect of the services that you provide I will definitely be purchasing more and more products from you in the future and I have made sure to recommend all to you. Keep up the good work."
"After much research on the internet, I decided to purchase the Hobbyzone Champ through Modelflight. Five day delivery, how quick was that & to my front door! & just as it says on the box I did teach myself how to fly. Wish I did it earlier. Keep up the great service Modelflight."
- Regards Tony BJR
"Great sevice, fast delivery and you took care of my waranty claim in amazingly short time. Well done and thanks."
"Ordered the T28 Trojan a few days ago. Received it in 2 or 3 days, flew it the next day and I’m very happy with the model and also the time frame that it took to get it here. Thank you Jason and Modelflight. Cheers."
- Al Williams
"The total buying experience from Model Flight was extremely pleasurable. Particular note must go to the Aero Sales Specialist in Mr. Jason Badenoch who in my very first recent purchase from Model Flight provided advice and guidance on buying Power supplies, batteries and everything model aero... Please extend my appreciation to Jason for his "professionalism" and his "customer relations" skills, which is of the highest order. It is refreshing!!"
- Alex Subotsch
"Thank you, your service was excellent, would not hesitate to buy or recommend you again."
"Just wish to express our thank you for your prompt service of item ordered yesterday (Carisma GT14B 4WD Brushless Buggy RTR Blue). Buggy arriving today (the day after I placed the order). WOW. Such a service is hard to believe, especially even coming from interstate, in times of today. *** Satisfied to the max *** I WILL NOT hesitate to recommend your company to ALL our friends. Thank you once again."
"I must say I have been very impressed with your service and speed of delivery. It's a pleasure to purchase from you and I have always received packages very quickly and which have been excellently packed. Many thanks from a very happy shopper!"
"I would like to say that I appreciated the prompt response & method of delivery & this will encourage me to patronise your company with any other modelling purchases. Thanks."
"My kit (Beaver) arrived in two days after ordering - fantastic !!! The kit was well packed by the manufacturer and well wrapped by Modelflight - No damage at all."
- Ian Thompson
"I was entirely satisfied with your service (as I have been in the past ) and would not hesitate to deal with, or recommend you again. Thank you lads."
- Bob George
"I just thought I would email to tell you that my purchase was 100% trouble free, my original contact was Jason but Matthew then carried on the next day as it was Jason's day off, they both could not have been more helpful, so once again thanks very much, and will not hesitate to buy from you in the future, by the way ordered 2.00 pm one day got my plane 9.00 am the next and free postage how good is that..."
- Allan Cooper
"I would just like to thank all at Modelflight for what is the best service and online store going around. I have lived in remote areas for a long time and done a lot of online shopping for pretty much everything but have found Modelflight to be the best."
- Matt Guidera