How do I return a faulty item?

If you receive faulty merchandise, please call us on 08-8186-4250 before returning for advice and/or return instructions. In most cases, we will accept returns and make adjustments; however, some manufacturers prefer to handle defects directly and for some products a replacement may simply be issued. Defects found after the product is in use usually fall under manufacturer's warranty. A customer service representative will be happy to help you determine which procedure is appropriate for you. If it is determined that you should send your product back to us, please ensure that you enclose this Returns Form with all relevant details filled out.

Returns Address is:

Modelflight Returns Department
53 Ellemsea Circuit,
SA 5160
Australia (Phone 08 8186 4250)