Modelflight Delivery Information

We offer a great range of delivery services, specific to your location and purchase. Model Flight reserves to right to upgrade the freight method to a courier service at no extra cost to the recipient.  Model Flight also reserves to right to cancel an order if it deems the freight method is suitable to ensure the parcel arrives in acceptable conditions.

Shipping for Australian Orders

Please note that large or heavy items CANNOT be shipped to PO Boxes. We must have a street address for any item/parcel totalling over 5kg in weight or over 1050mm in length

Australia Post

This is an ordinary post service generally used for smaller items. This service is NOT insured, comes with no tracking number/details, and, is used at the customer's own risk. For insured freight please select the courier option.

Please ensure all purchases are for your own security. To do so, select the courier option below.

Couriers

We use a combination of carriers to ensure flexibility with delivery options. These services are insured and have online track and trace systems. On the customer’s request, we can instruct our carriers with an ‘Authority To Leave’ which does not require a signature to be taken. If this option is chosen the insurance is invalidated, and, if any consignments are ‘lost’ after our carriers have recorded the parcels as ‘successfully delivered’ they are not covered by Modelflight.

International Orders

Modelflight currently only ships to New Zealand. There are several conditions involved with fulfilling international orders. They are:

  • Need to acknowledge that you will accept liability for any customs duty payable on your order as it enters your country.

  • Payments will only be accepted via PayPal.

  • Modelflight will need to get a quote on the cost of international freight from their carriers and confirm this cost with the customer prior to shipping.

Modelflight only offers a registered option for international orders. This is for insurance and proof of delivery purposes. For security reasons, Modelflight will only ship international orders to the customer’s billing address, unless proof of address can be provided to our satisfaction. Modelflight reserves the right to cancel any international orders if the details provided do not meet the outlined conditions, or, there are any other suspicious circumstances regarding the order.

 

This page was last updated on 21-06-2023.